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Terms and conditions
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TERMS AND CONDITIONS
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“[NATALI]” Recreation Center
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1. General Provisions
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1.1. These Terms and Conditions govern the procedures for making reservations, staying at, and using services at the “[NATALI]” Resort (hereinafter referred to as the “Resort”).
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1.2. By making a reservation and/or checking in at the resort, the guest confirms that they have read and agree to these terms and conditions.
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1.3. The administration reserves the right to change these terms and conditions without prior notice.
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2. Reservation and Payment
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2.1. A reservation is considered confirmed upon payment of a 100% prepayment or the full service fee.
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2.2. Payment is made in cash or by non-cash means.
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2.3. Cancellation policy: more than [14] days in advance — [100%/partial] refund; less than [7] days — the prepayment is non-refundable; if the guest does not arrive, the full reservation amount will be charged.
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3. Check-in and check-out times
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3.1. Check-in is from [14:00].
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3.2. Check-out is by [12:00].
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3.3. Early check-in and late check-out are possible upon agreement with the administration, subject to availability, and may be subject to an additional fee.
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4. Stay
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4.1. Guests are required to present a valid ID.
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4.2. Persons under the age of 18 may only be accommodated if accompanied by a parent or legal guardian.
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4.3. The number of occupants may not exceed the specified capacity of the room, cabin, or cottage.
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4.4. The administration reserves the right to refuse accommodation if these rules are violated.
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5. Rules of Conduct on the Premises
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5.1. Guests are required to observe public order and treat other guests with respect.
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5.2. The following are prohibited on the premises: disturbing the peace between [23:00] and [08:00];
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using narcotic substances;
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lighting bonfires in unauthorized areas;
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using fireworks without the administration’s permission;
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damaging the resort’s property;
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engaging in activities that endanger the safety of other guests.
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6. Property and Liability
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6.1. Guests agree to treat the resort’s property with care.
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6.2. If property is damaged, the guest is obligated to compensate for the resulting loss.
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6.3. The administration assumes no liability for unattended belongings, money, documents, or valuables.
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6.4. Guests are personally responsible for complying with safety regulations.
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7. Use of Additional Services
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7.1. Guests use saunas, the pool, sports equipment, boats, grills, and other services at their own risk or in accordance with specific instructions.
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7.2. Children must be under constant adult supervision.
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7.3. Use of high-risk facilities is permitted only if safety requirements are followed.
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8. Pets
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8.1. Pets are permitted only with prior approval.
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8.2. Pet owners are responsible for ensuring the safety and comfort of other guests.
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8.3. The pet owner is liable for any damage caused by the animal.
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9. Force Majeure
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9.1. The resort is not liable for failure to provide services due to force majeure: natural disasters, accidents, actions by government authorities, and other circumstances beyond the administration’s control.
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10. Final Provisions
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10.1. All disputes shall be resolved through negotiation.
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10.2. If an agreement cannot be reached, the dispute shall be resolved in accordance with Latvian law.
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10.3. Entry into the premises constitutes full acceptance of these terms and conditions.
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Administration contacts:
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Phone: +37128456498
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Email: pitstop1@inbox.lv
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